Effective Date: 14-March-2026

Local Repair Co (“we”, “our”, or “us”) values the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By accessing our website or submitting your information through our forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website or request a service, we may collect the following information:

Personal Information

Name
Phone number
Address or service location
Email address (if provided)

Service Information

Type of appliance or service requested
Service location details
Appointment or scheduling details

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Website usage data

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

Provide appliance repair and maintenance services
Contact you regarding service requests
Schedule appointments with technicians
Respond to customer inquiries
Improve our services and website functionality
Communicate important service updates
Prevent fraud or misuse of our services

We only use your information for legitimate business purposes.

3. Information Sharing

Local Repair Co does not sell or rent your personal information.

We may share your information only in the following situations:

With technicians or service partners to complete your service request
When required by law or legal authorities
To protect our rights, customers, or business operations

All service partners are expected to handle customer information responsibly.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Improve website performance
Analyze visitor behavior
Provide a better browsing experience

Cookies help us understand how visitors interact with our website.

You can disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted through the internet.

6. Third-Party Services

Our website may use third-party tools such as:

Google Analytics
Google Ads
Contact forms or booking systems

These services may collect anonymous usage data according to their own privacy policies.

We recommend reviewing the privacy policies of these third-party services.

6.1 Microsoft Clarity Analytics

We partner with Microsoft Clarity and Microsoft Advertising to understand how visitors interact with our website through behavioral analytics such as heatmaps, session recordings, and interaction tracking. This helps us improve website performance, user experience, and advertising effectiveness.

Microsoft Clarity collects anonymized website usage data including clicks, scrolling behavior, page navigation, device information, and general interaction metrics. This information may be collected through first-party and third-party cookies and similar tracking technologies.

The collected data is used to analyze website performance, improve service delivery, optimize our advertising campaigns, and enhance user experience on our website.

For more information about how Microsoft collects and processes data, please visit the Microsoft Privacy Statement:
https://privacy.microsoft.com/

7. Your Privacy Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request removal of your personal data (where applicable)

To make such requests, you may contact us using the details below.

8. Changes to This Privacy Policy

Local Repair Co may update this Privacy Policy periodically to reflect changes in services, laws, or technology.

Any updates will be posted on this page with the updated effective date.

9. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Local Repair Co

Phone: +91 73409 94037
Email: support@manojdigitalpro.com
Website: https://manojdigitalpro.com